local government
Rwanda National Police emergency line 112
Helps with: Rwanda has no separate tourist police unit listed. The national police list 112 as the emergency number, plus 113 for traffic accidents and 111 for fire and rescue.
Who qualifies: Anyone in Rwanda, including visitors, who needs the police urgently.
Phone: 112
Email: [email protected]
Address: P. O. Box 6304 KIGALI - RWANDA
Official website
Source 路 checked 2026-11-04
local government
Rwanda Development Board (RDB)
Helps with: Rwanda's national development agency, which also promotes tourism through the Visit Rwanda website. Its listed contact line takes general questions; it is not an emergency service.
Who qualifies: Anyone with questions about visiting Rwanda or planning a trip there.
Phone: 1415
Email: [email protected]
Address: KN 69 Street, Kigali
Official website
Source 路 checked 2026-11-04
ngo
Rwanda Red Cross
Helps with: Rwanda's national Red Cross society. Its work includes disaster response, first aid and health care, restoring family links for separated families, and blood donation drives.
Who qualifies: People in Rwanda who need its first aid, health, family-links or disaster help services.
Phone: +250 788 457 617
Email: [email protected]
Address: KG 15 Ave, Kacyiru, Kigali, Rwanda
Official website
Source 路 checked 2026-11-04
un agency
International Organization for Migration (IOM) Rwanda
Helps with: The UN migration agency. In Rwanda it supports the government on migration, and its work covers migrants in vulnerable situations and survivors of trafficking.
Who qualifies: Migrants in Rwanda, especially vulnerable migrants and trafficking survivors. It is not a help service for ordinary tourists.
Phone: +250 788 389 723
Email: [email protected]
Address: KG 227 28 St, Amarembo, Nyabisindu Cell, Remera, P.O. Box 1126, Kigali, Rwanda
Official website
Source 路 checked 2026-11-04
local government
Ministry in Charge of Emergency Management (MINEMA)
Helps with: Rwanda's emergency management ministry, which coordinates disaster response and recovery. Its page lists the toll-free number 170 and an email address.
Who qualifies: Anyone in Rwanda affected by a disaster or needing to report one.
Phone: 170
Email: [email protected]
Official website
Source 路 checked 2026-11-04
embassy
Foreign embassies in Rwanda (Ministry of Foreign Affairs and Cooperation)
Helps with: For a lost passport or serious trouble, contact your own country's embassy. The ministry's page says 47 missions are based in Kigali and links PDF lists of them.
Who qualifies: Citizens of each country, through their own embassy or consulate.
Official website
Source 路 checked 2026-11-04