ngo
Turkish Red Crescent (Kızılay)
Helps with: Türkiye's national Red Crescent society. Its website lists disaster response, blood donation campaigns and volunteering. Its 168 line is a donation call centre, not a visitor help line.
Who qualifies: People in Türkiye who need its disaster relief or blood services, or want to volunteer.
Official website
Source · checked 2026-11-04
un agency
International Organization for Migration (IOM) Türkiye
Helps with: The UN migration agency's main office in Ankara. Contact it about migration matters in Türkiye.
Who qualifies: Migrants and organisations working on migration. It is not a help service for ordinary tourists.
Phone: +90 (312) 454 30 00
Email: [email protected]
Address: İlkbahar Mahallesi Konrad Adenauer Caddesi No:61-63 Çankaya/Ankara
Official website
Source · checked 2026-11-04
embassy
Foreign embassies and consulates in Türkiye (official diplomatic portal)
Helps with: For a lost passport or serious trouble, contact your own country's embassy or consulate. The Turkish foreign ministry's Diplomatic Portal lists diplomatic missions, accredited missions and international organisations.
Who qualifies: Citizens of each country, through their own embassy or consulate.
Official website
Source · checked 2026-11-04
local government
Antalya Provincial Directorate of Culture and Tourism
Helps with: The Culture and Tourism Ministry's provincial office for Antalya. The ministry's list of provincial directorates gives its phone and email.
Who qualifies: Anyone visiting Antalya or planning a trip there.
Phone: 0 242 280 23 00
Email: [email protected]
Official website
Source · checked 2026-11-04
local government
Sultanahmet Tourism Information Office
Helps with: Culture and Tourism Ministry tourism information office in Istanbul's Sultanahmet area, at Atmeydanı. It is one of several information offices run by the Istanbul provincial directorate.
Who qualifies: Anyone visiting Istanbul who wants tourism information in person.
Phone: 0212 518 18 02
Address: Binbirdirek Mah. Divan Yolu Cad. No:3 Atmeydanı Sultanahmet Fatih / İstanbul
Official website
Source · checked 2026-11-04
local government
Sirkeci Tourism Information Office
Helps with: Culture and Tourism Ministry tourism information office next to Sirkeci Train Station in Istanbul, run by the Istanbul provincial directorate.
Who qualifies: Anyone visiting Istanbul who wants tourism information in person.
Phone: 0212 511 58 88
Address: Next to Sirkeci Train Station, Ankara Cad. Hocapaşa Mah. No:140 Sirkeci Fatih / İstanbul
Official website
Source · checked 2026-11-04
local government
Emergency number 112 (police, ambulance and fire)
Helps with: Reaches police, ambulance and fire services. UK government travel advice lists this number.
Who qualifies: Anyone in the country, including visitors.
Phone: 112
Source · checked 2026-11-04