local government
Police emergency number 113
Helps with: Emergency numbers on Vietnam's official tourism site: 113 for the police, 114 for the fire brigade and 115 for an ambulance.
Who qualifies: Anyone in Vietnam, including visitors, who needs the police urgently.
Phone: 113
Official website
Source 路 checked 2026-11-04
local government
Ambulance emergency number 115
Helps with: Ambulance number listed with the police (113) and fire brigade (114) numbers on Vietnam's official tourism site.
Who qualifies: Anyone in Vietnam, including visitors, who needs an ambulance.
Phone: 115
Official website
Source 路 checked 2026-11-04
local government
Viet Nam National Authority of Tourism (VNAT) - vietnam.travel
Helps with: The national tourism authority. Its official website vietnam.travel carries trip-planning information, including the emergency numbers. No visitor helpline was shown on the pages read.
Who qualifies: Anyone planning or taking a trip to Vietnam.
Official website
Source 路 checked 2026-11-04
ngo
Vietnam Red Cross Society
Helps with: Vietnam's national Red Cross society. Its headquarters is in Hanoi, with a southern representative office in Ho Chi Minh City; its contact page gives phone and email.
Who qualifies: People in Vietnam seeking help from the Red Cross, including disaster relief.
Phone: 024 38 224 030
Email: [email protected]
Address: 82 Nguyen Du Street, Cua Nam Ward, Hanoi
Official website
Source 路 checked 2026-11-04
un agency
International Organization for Migration (IOM) Viet Nam
Helps with: The UN migration agency, with a main office in Hanoi and a sub-office in Ho Chi Minh City. It works on migration management, crisis response and international cooperation.
Who qualifies: Migrants and migration-affected people in Vietnam. It is not a help service for ordinary tourists.
Phone: +84 24 38 500 100
Email: [email protected]
Address: Green One-UN House, 304 Kim Ma Street, Ngoc Ha Ward, Hanoi
Official website
Source 路 checked 2026-11-04
embassy
Foreign embassies and consulates in Vietnam (foreign ministry directory)
Helps with: For a lost passport or serious trouble, contact your own country's embassy. The foreign ministry runs a searchable directory page titled Foreign Representative Agencies in Vietnam; its entries did not load when read.
Who qualifies: Citizens of each country, through their own embassy or consulate.
Official website
Source 路 checked 2026-11-04
local government
Tourist Information and Support Station, Ho Chi Minh City
Helps with: The city's official tourist information point at 23/9 Park, open daily 08:00 to 20:30. It gives travel advice and maps, and takes safety concerns. Hotline 1087 is described as free tourist support, 24/7.
Who qualifies: Visitors to Ho Chi Minh City.
Phone: +84 28 3920 3040
Email: [email protected]
Address: 23/9 Park, corner of Pham Ngu Lao and De Tham streets, Ho Chi Minh City
Official website
Source 路 checked 2026-11-04
local government
Ho Chi Minh City Department of Tourism - visitor support line
Helps with: The Visit HCMC site lists a visitor support hotline: dial 1022 and choose extension 8. It also gives the Department of Tourism's office address.
Who qualifies: Visitors to Ho Chi Minh City needing tourism support.
Address: 201 Vo Thi Sau Street, Xuan Hoa Ward, Ho Chi Minh City
Official website
Source 路 checked 2026-11-04
local government
Ha Long Tourism information centre (Quang Ninh Tourism Promotion Centre)
Helps with: Tourist information run by the Quang Ninh provincial investment, trade and tourism promotion centre. The site lists a contact line for tourist support, Monday to Friday, 9:00am to 5:00pm.
Who qualifies: Visitors to Ha Long Bay and Quang Ninh province.
Phone: 0203 3628 862
Address: Floor 2, Inter-agency Building No. 4, Ha Long Ward, Quang Ninh
Official website
Source 路 checked 2026-11-04