local government
Tourist Police Bureau
Helps with: Thai police bureau set up to protect visitors and their belongings. Its hotline 1155 gives information and help to tourists, runs 24 hours a day and supports eight languages.
Who qualifies: Tourists and other foreign visitors anywhere in Thailand.
Phone: 1155
Email: [email protected]
Address: 999 Moo 1, Suvarnabhumi 4 Road, Nong Prue, Bang Phli, Samut Prakan 10540
Official website
Source 路 checked 2026-11-04
local government
Tourism Authority of Thailand (TAT)
Helps with: Thailand's national tourism body. Its Travel Buddy call centre 1672 gives travel information and help to visitors, and its website takes complaints and suggestions.
Who qualifies: Anyone travelling in Thailand or planning a trip there.
Phone: 1672
Email: [email protected]
Address: 1600 Phetchaburi Rd., Makkasan, Ratchathewi, Bangkok 10400, Thailand
Official website
Source 路 checked 2026-11-04
local government
Tourist Assistance Center (Ministry of Tourism and Sports)
Helps with: The tourism ministry's assistance centre for visitors. It offers help in the aftermath of natural disasters, assault, accidents and other distress.
Who qualifies: Tourists in Thailand who have had an accident, been attacked or are otherwise in trouble.
Phone: 0 2134 4077
Official website
Source 路 checked 2026-11-04
ngo
Thai Red Cross Society
Helps with: Thailand's national Red Cross society. It provides medical and health care services, the blood transfusion service, and disaster preparedness and relief for people affected by disasters.
Who qualifies: People in Thailand who need its medical, blood or disaster relief services.
Phone: +66 2256 4032
Address: Terd Prakiet Sodej Phra Yanna Sangworn Building, 1871 Henry Dunant Road, Patumwan, Bangkok 10330
Official website
Source 路 checked 2026-11-04
un agency
International Organization for Migration (IOM) Thailand
Helps with: The UN migration agency. In Thailand it works to save lives and protect people on the move, including vulnerable migrants and people affected by trafficking, such as into scam centres.
Who qualifies: Migrants in Thailand, especially vulnerable migrants and people affected by trafficking. It is not a help service for ordinary tourists.
Phone: +66 2-343-9300
Email: [email protected]
Address: 18th Floor, Rajanakarn Building, 3 South Sathorn Road, Bangkok 10120
Official website
Source 路 checked 2026-11-04
embassy
Foreign embassies and consulates in Thailand (official list)
Helps with: For a lost passport or serious trouble, contact your own country's embassy. The Thai foreign ministry's Diplomatic and Consular List (April 2026) gives each mission's address and phone; some are based abroad.
Who qualifies: Citizens of each country, through their own embassy or consulate.
Official website
Source 路 checked 2026-11-04
local government
Department of Disaster Prevention and Mitigation (DDPM)
Helps with: Thailand's national department for disaster prevention and relief. Its hotline 1784 is the national contact line for disaster situations.
Who qualifies: Anyone in Thailand affected by a disaster or reporting one.
Phone: 1784
Address: 3/12 U-thong Nok Road, Dusit, Bangkok 10300
Source 路 checked 2026-11-04
local government
TAT Bangkok Office
Helps with: Tourism Authority of Thailand office for Bangkok, Pathum Thani and Nonthaburi. Contact it for tourist information about the city and nearby provinces.
Who qualifies: Anyone visiting Bangkok or the nearby provinces, or planning to.
Phone: +66 (0) 2276 2720
Email: [email protected]
Address: D2 Bld, 8th Floor, Preecha Complex, 48/11 Ratchadapisek Road, Samsennok, Huaykwang, Bangkok 10310
Official website
Source 路 checked 2026-11-04
local government
Bangkok Metropolitan Administration (BMA) Call Centre
Helps with: Bangkok city government's call centre. The Tourism Authority of Thailand lists it among the contacts for visitors during weather and travel disruption in Bangkok.
Who qualifies: Anyone in Bangkok, residents and visitors alike.
Phone: 1555
Source 路 checked 2026-11-04
local government
TAT Phuket Office
Helps with: Tourism Authority of Thailand office responsible for Phuket. Contact it for tourist information about the island.
Who qualifies: Anyone visiting Phuket or planning a trip there.
Phone: +66 (0) 7621 1036
Email: [email protected]
Address: 191 Thalang Road, Tambon Thaladyai, Amphoe Mueang, Phuket 83000
Official website
Source 路 checked 2026-11-04
local government
TAT Pattaya Office
Helps with: Tourism Authority of Thailand office responsible for Chon Buri province, which includes Pattaya. Contact it for tourist information about the area.
Who qualifies: Anyone visiting Pattaya or elsewhere in Chon Buri, or planning to.
Phone: +66 (0) 3842 7667
Email: [email protected]
Address: 609 Mu 10, Pratamnak Road, Tambon Nong Prue, Amphoe Bang Lamung, Chon Buri 20150
Official website
Source 路 checked 2026-11-04
local government
Pattaya City Contact Center 1337
Helps with: Pattaya City's public contact centre. It takes complaints, gives information and coordinates the city's work to solve reported problems.
Who qualifies: Anyone in Pattaya City, residents and visitors alike.
Phone: 1337
Address: 171 Moo 6, North Pattaya Road, Naklua, Bang Lamung, Chonburi 20150
Source 路 checked 2026-11-04
local government
Emergency number 191 (police, ambulance and fire)
Helps with: Reaches police, ambulance and fire services. UK government travel advice lists this number.
Who qualifies: Anyone in the country, including visitors.
Phone: 191
Source 路 checked 2026-11-04
local government
Ambulance emergency number 1669
Helps with: Reaches the ambulance service. UK government travel advice lists this number.
Who qualifies: Anyone in the country, including visitors.
Phone: 1669
Source 路 checked 2026-11-04
local government
Fire emergency number 199
Helps with: Reaches the fire service. UK government travel advice lists this number.
Who qualifies: Anyone in the country, including visitors.
Phone: 199
Source 路 checked 2026-11-04