local government
Korean National Police (112)
Helps with: South Korea's police emergency number, listed on the Korea Tourism Organization's emergency page for crimes such as theft and assault. The page lists no police unit for tourists.
Who qualifies: Anyone in South Korea, including visitors, who needs police help.
Phone: 112
Official website
Source · checked 2026-11-04
local government
1330 Korea Travel Helpline (Korea Tourism Organization)
Helps with: The national tourism organisation's helpline for travel questions and visitor help. The page lists support in Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai and Malay.
Who qualifies: Anyone travelling in South Korea or planning a trip there.
Phone: +82-2-1330
Official website
Source · checked 2026-11-04
local government
119 Fire and Medical Emergencies
Helps with: South Korea's emergency number for fire and ambulance, with a separate infectious disease line, 1339, listed on the Korea Tourism Organization's emergency page.
Who qualifies: Anyone in South Korea, including visitors, who needs an ambulance or fire service.
Phone: 119
Official website
Source · checked 2026-11-04
un agency
International Organization for Migration (IOM) Republic of Korea
Helps with: The UN migration agency's Korea office. It works with the Korean government and partners on protecting people on the move and regular migration pathways, and runs trainings and events.
Who qualifies: Government and partner organisations working on migration. It is not a help service for ordinary tourists.
Phone: 02-6925-1360
Address: 13th Floor, Hyoryung Building, 32 Mugyo-ro, Jung-gu, Seoul 04521
Official website
Source · checked 2026-11-04
embassy
Foreign embassies in South Korea (official diplomatic list)
Helps with: For a lost passport or serious trouble, contact your own country's embassy. The Korean foreign ministry posts a Diplomatic List of resident missions as a downloadable spreadsheet.
Who qualifies: Citizens of each country, through their own embassy in Seoul.
Official website
Source · checked 2026-11-04
local government
Myeong-dong Tourist Information Center
Helps with: Seoul's tourist information centre in the Myeong-dong shopping district. Staff give visitors travel information in person; the city's official tourism site lists the address and phone.
Who qualifies: Anyone visiting Seoul who wants travel information or directions.
Phone: +82-2-778-0333
Address: 1F, Annex Building, Hana Financial Group Myeongdong, Seoul
Official website
Source · checked 2026-11-04
local government
120 Dasan Call Center (Seoul)
Helps with: Seoul city government's call centre for city information and complaints. Its foreign-language service covers English, Chinese, Japanese, Vietnamese and Mongolian, Monday to Friday 9am to 6pm excluding public holidays.
Who qualifies: Residents and visitors in Seoul who need city information or help in a foreign language.
Phone: 02-120
Official website
Source · checked 2026-11-04
ngo
Korean Red Cross
Helps with: The site describes disaster emergency relief, support for vulnerable people, life-safety education, medical services and blood programmes. The site is mostly in Korean.
Who qualifies: The page does not say who can use each service. It describes help for people affected by disasters and for vulnerable groups.
Phone: 1577-8179
Email: [email protected]
Address: (26465) 강원특별자치도 원주시 혁신로 50
Official website
Source · checked 2026-11-04